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When I launch Final Draft 7 for Mac, I get a -4960 error code.

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Question
When I launch Final Draft 7 for Mac, I get a -4960 error code.

Answer

Final Draft v.7 is not supported on Mac OS X 10.8 (Mountain Lion) or 10.7 (Lion), it's too old. If you need to run Final Draft on a computer with one of these operating systems, you will want to upgrade to v.8, which was designed for 10.8 / 10.7.

If you're on OS X 10.6.8 or older:

This issue can usually be resolved by repairing permissions.

  1. Go to Mac HD / Applications / Utilities / Disk Utility;
  2. Choose the First Aid tab;
  3. Select your boot disk. It'll probably be listed as Mac HD;
  4. Click Verify and Repair Permissions.
  5. It may take some time to complete and when it's done, restart your computer.
  6. Go to Mac HD / Users / username / Library / Preferences and if it's there drag com.finaldraft.fd7.plist to the Trash;
  7. Empty the Trash.

Final Draft should now launch without any problems.

Applies to
v.7

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Article Details
Views:1076 Created on:Dec 28, 2009
Posted in: Error Messages

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