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What does it mean to register, activate, install, etc.?

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Question
What does it mean to register, activate, install, etc.?

Answer

We don't throw these terms around to confuse anyone, but we seem to have done a good job of that anyway.

1. Registration: A one-time-only process that tells us you bought a copy of Final Draft or AV and what your unique Customer Number is. Your information is put into our secure database so we know who you are when you contact us for support, updates or upgrades. You don't have to register but you won't be able to get any help from us if you don't. No personal information from this database is ever given or sold to any other company.

Registration has nothing to do with being able to run the program, it's strictly a property ownership thing. It's like signing up for a product warranty.

If you know you've registered and the program is prompting you to register, choose Register Later.

2. Activation: In Final Draft v. 8 and v.7 and AV2.5, activation allows you to open the program in full mode and not Demo mode. Each regular retail copy of Final Draft or AV comes with two activations. The academic version of Final Draft v.7 comes with one activation.

An activation may be temporarily or permanently removed from one computer (deactivation) and used on another computer.

3. Installation: Putting or having a copy of Final Draft or AV on your computer. You can have as many installations as you need but you can activate only the number of computers specified by the license type -- i.e. the v.7 academic package comes with one activation, the v.8 retail package comes with two, a site license comes with X.

The number of installations available to you is unconnected to how many activations you have. The full Final Draft v.8 and v.7 and AV2 installers are always available as free downloads from our website.

4. License: Your ownership of a copy or copies of Final Draft or AV. When you buy the program and register it, you're the sole legal owner of that software license. No one else contacting us with that Customer Number can get help from us.

5. Update: A set of fixes and enhancements within a version number -- that is, you can update from, for example, 8.0.0 to 8.0.1. Updates are always free.

6. Upgrade: An entirely new version of the program -- Final Draft v.6 is different from v.7 which is different from v.8. Upgrades represent years of research and engineering and we do charge to upgrade. Registered users have always gotten upgrades for more than half off the retail price.

Applies to
v.8 / 7 / 6 / 5/4 / AV2.5

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Views:7539 Created on:Dec 28, 2009
Posted in: Getting Help

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