Support Center > Knowledge Base> Article: Where can I find my AV Customer Number?

Where can I find my AV Customer Number?

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Question
Where can I find my AV Customer Number?

Answer
Your Customer Number can be found in the program under Help > Customer Support. It will appear as

AV2-123-456-789-012.

If you purchased the boxed version of AV2.5, the number is located on the back panel of the Final Draft Install Disc Sleeve or on the back of the "Getting Started" booklet; if you purchased the electronic download version, it can be found on your emailed receipt.

If you have AV2.0x, the number is located on the Registration Card that came in the box.

INSTANT EMAIL-BACK SERVICE
If you're registered but can't find your Customer Number, click HERE and enter the e-mail address with which you registered. When you click SUBMIT, your Customer Number(s) will be sent immediately to that address.

IMPORTANT: Telephone, chat and email technical support for Final Draft AV 2.5 will end on May 31st, 2013. However, software activation via telephone and chat, as well as self-service help through this knowledge base and the online troubleshooter, will still be available. Links for these services are on the left side of this page.
Applies to
AV2.5

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Views:3719 Created on:Dec 28, 2009

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